Contact and Phone Numbers
- MV Paratransit Service Reservations (352) 375-2784
- RTS ADA Coordinator (352) 393-7826
- Center for Independent Living (352) 378-7474
- Rosa Parks RTS Downtown Station: Corner of Southeast 1st Street and Southeast 1st Avenue (352) 334-2600
- The Division of Blind Services (352) 955-2075
- Florida Relay Center (800) 955-8771
- Comments, compliments or suggestions (352) 334-2600
- Or if you want to use our RTS Comment Page
ADA Accessible Service Info
Consecutive trips must be scheduled a minimum of 60 minutes apart.
ADA Handbook
RTS has prepared a handbook for riders using or interested in its ADA service. The handbook may be downloaded using the links below. You will need Adobe Acrobat Reader to view and print these documents.
Download related documents
- ADA Service Guide – Updated 01/15/2025
- ADA Schedule
- MV Rider’s Guide, Audio Version (mp3)
- RTS Rider’s Guide, Audio Version (mp3)
For ADA eligibility information, please refer to the ADA Paratransit Eligibility Manual PDF.
Information found on this website can be provided in an alternative format upon request. Please contact Customer Service at 352-334-2600 to speak to a Customer service or the ADA transit coordinator at 352-393-7826 or email the ADA Transit Coordinator at crawfordma1@cityofgainesville.org. RTS will provide the requested alternative format.